Home network setup or installed?
Unable to leave your home or office?
Help setting up a printer?
Help learning your device?
If you are too busy or unable to come to us, we can come to you!
Mac-Rescue will make sure that you are completely satisfied. We will work with you until you are completely comfortable with your machine.
Depending on the nature of the problem and how busy the shop is, repairs can take anywhere from 2-10 business days. Rush services are available for a fee. Software problems such as OS installations and virus removals take less time because we do not need to order parts.
David spent 10 years working as an EMT/Paramedic before graduating from the University of Maine. He built electronic circuits and managed a student computer lab, which is where he found his niche. Since 1992, he has developed his diagnostic skills and instinctive abilities in computer service and repair, and in finding solutions to most problems. He has been an Apple Certified Technician for over 18 years. He also has a talent for teaching the novice, as well as the seasoned, Mac user.
Repair costs are based on the cost of parts and labor. After your computer is diagnosed, a technician will contact you with repair options and costs.
Standard labor charges are $84 an hour, and we only bill for hands-on time.
NOTE: These estimates do not include wait time. We perform thorough hardware testing as part of any repair. These tests are not hands-on time, so they are not billed, but they do take several hours to complete.